Phoenix Solutions Group
 

Collision Leaders of Lawrence

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Your latest ratings performance report includes these sections:

Average Rating & Count
4.8 stars
Total
401
All
Average Rating
4.83
All
Rating Summary By Value
RatingCount
5.0 stars5.0374
4.0 stars4.011
1.0 stars1.011
3.0 stars3.03
2.0 stars2.02
Review List
AuthorNameRatingContent
Lena Barker5.0 stars5.0
Laury Stoneking4.0 stars4.0
Amanda Marshall5.0 stars5.0
Christine Robinson5.0 stars5.0Body repair from a car collision. 10/10 customer service, thoroughness, and Timeline of repair. The only Nissan certified shop in Lawerence. They went over and beyond to make my experience great. Would recommend them to anyone in Lawrence Kansas.
Brian Myers1.0 stars1.0Repair was done correctly but they told me it was done when it wasn't. Also it was drastically more expensive than the quote because Subaru guidelines say the Eyesight needs to be recalibrated after a collision. They knew this and knew my vehicle has Eyesight and didn't include it in the quote or notify me until it was already underway.
Cody Edwards5.0 stars5.0
Jill & Justin Schmidgall5.0 stars5.0Great job of fixing my X3. Car came back like new and thoroughly cleaned. Would highly recommend if you need auto body work!
Chelsea Lynn5.0 stars5.0Collision leaders was helpful and polite every time I called the office for an update. Would definitely take my vehicle there again.
Steve and Sally Burk5.0 stars5.0Outstanding service and work quality!
Hilary Brown5.0 stars5.0Kind, helpful, honest!!
Todd Coffelt5.0 stars5.0Collision leaders is very detailed oriented, customer focused and prompt and completing their work!
Shellanne Thompson5.0 stars5.0Professional, fast, and just hood people to work with
Payton Powers5.0 stars5.0
mike richardson5.0 stars5.0Collision leaders did great fixing my wife’s 4Runner. It was a deep scratch on the driver door and they fixed it good as new!
Mahdi Hadid5.0 stars5.0Friendly staff, professional service, and top-quality body work. Definitely recommend
Kristin Elliott3.0 stars3.0The body work was fine. However, I was frustrated by the lack of communication regarding the status and timeline for the repair. They would not tell me anything when I dropped my car off, but they have an app that’s supposed to let you know when the work is started, estimated day to pick up, etc. I kept checking the app but they never updated it. It was frustrating to left in the dark and without a car. I called Mike twice to request an eta for the part. The first time he said he’d call me back but didn’t. The next morning I left a message for him and Tanya did return my call that afternoon. Also, they took my car to have it washed and waxed which was a nice gesture, but there was a film of wax reside all over the drivers side so I had to go through the car wash anyway.
Trevor S1.0 stars1.0Didn't even put all the bolts back in after 'repairing' my car. It also leaked rain into the passenger side floor after them, they ended up fixing that afterwards but they were very angry and rude about it. Some of the worst people I have had the misfortune of dealing with.
Annie Hadl5.0 stars5.0Top notch service! Tanya made the process painless and seamless! I would recommend to anyone needing body work done.
patty C5.0 stars5.0Very friendly and respectful people that did a great job and finished when they said they would.
abhijeet kumbhare5.0 stars5.0After a recent accident when other person scratched my car, I was anxious about the repair process and unsure where to turn. Collision Leaders exceeded every expectation. From the moment I arrived, their team was welcoming, professional, and clearly committed to getting me back on the road safely. They handled everything—from the insurance coordination to the rental car setup—with zero hassle. I received regular updates, and the repairs were completed faster than I anticipated. When I picked up my car, I was genuinely impressed: it looked brand new, inside and out. What really stood out was their attention to detail and customer care. They made a stressful situation feel manageable and even reassuring. If you’re looking for a trustworthy, efficient, and friendly repair shop, Collision Leaders is the one. Thank you for turning a tough experience into a positive one!
Mandy Ashley1.0 stars1.0Living across from them is the worst. Every morning one of their workers parks and blasts music for 30 minutes. We can hear it in our bedrooms. I hate being woke up by crappy bass music. It's bad enough driving around the 7 plus cars they park on the street. Someone is gonna wreck while driving around their street parking. They also whip through our parking lot when they exit the street instead. Please do better.
Donald Blanchat5.0 stars5.0Collision Leaders was professional in every way. I appreciated their communication throughout the process and their quality of work and customer service was top notch as well.
kalissa Kaufman5.0 stars5.0The process was fast and they were able to take care of the particulars directly with my insurance company saving me time. They were very professional and helped meet my deadlines. They are super easy to work with!
Julie Ramirez5.0 stars5.0Used Collision Leaders to remove a door dent. I can't even tell where the dent was. Plus friendly service. Highly recommend.
Candace Cobb5.0 stars5.0We had need of painting our vehicle's hood with matching pearlized paint. Associates in this shop did a really nice job with that task! Office staff at check-in and check-out were very accommodating and informative.
Mike Myers5.0 stars5.0They do great work and are very helpful!
John Cobb5.0 stars5.0Dave was efficient and thorough in reviewing our repair and painting needs. Our auto looks fantastic! Associates did a great job!
Hajar Aghababa5.0 stars5.0Collision Leaders were able to get me in faster than any other shops. They were professional and very accommodating! The front staff were just very nice and helpful! Communicated every step via text and updated me about the process. The car looks very good and was even ready a few days sooner than expected! Highly recommend!
dennis bunner5.0 stars5.0Shop work really well with me very transparent and never left me out of the loop
Mandy Ashley1.0 stars1.0I live directly across from this shop, and their parking habits are creating serious safety issues. They consistently park 6 to 8 vehicles along the curve of the street, which poses a real hazard for drivers trying to navigate around them. Moreover, their workers frequently drive recklessly through our parking lot instead of using the same road they designated for their parking. It's alarming to witness this behavior. Just today, one of their employees felt it was acceptable to park and blast a loud sound system for 30 minutes while waiting at 7:00 in the morning. This behavior is unacceptable and must change for the safety and well-being of our community.
Kirsten Henzlik5.0 stars5.0I found Collision Leaders of Lawrence to be efficient and personable. they even had my vehicle ready three days earlier than originally thought. Thank you for all your hard work and my car looks fabulous!
Ed Bischoff5.0 stars5.0Very satisfied with all aspects of this transaction. Damage was repaired, price was reasonable and customer service was excellent.
Nora Walburn5.0 stars5.0Good people! Super kind and worked with me through my work schedule
Todd Bradford5.0 stars5.0Repairs completed ahead of schedule and very satisfied with the work done. Thank you.
Davis Earl5.0 stars5.0Got my car in fast and finished ahead of schedule. Car looks great and I’m very happy
Sally McVey5.0 stars5.0Collision Leaders of Lawrence provided excellent services and communication of the repairs to our vehicle.
Gayland Guinn5.0 stars5.0Collision Leaders was fantastic to work with, from the estimate through finish. The results were great.
martini5.0 stars5.0my car got backed into and this business was so helpful! they got me into the shop schedule very quick, and while my car was in the shop they gave me multiple text updates. my car was even ready a day before the scheduled pickup! the front desk staff were so nice and happy to help me! overall by far the best experience i have had with a car shop!
Mary Harrison5.0 stars5.0Did an excellent job repairing my car. Repairs were completed earlier than expected. Kept me informed during the process!
David Havens5.0 stars5.0The staff was super friendly and informative. They kept me updated throughout the entire repair process. I highly recommend!
Caroline Albertson5.0 stars5.0They did great work fixing my car! Great customer service and an easy estimate process
Christine Hammen5.0 stars5.0
Amy Mispagel5.0 stars5.0
David Lott5.0 stars5.0All Positive
Reece Wiley5.0 stars5.0The entire staff was professional and thorough. I would recommend them without hesitation.
Gallal Obeid5.0 stars5.0Excellent work and great service. Really happy to have worked with them.
Conner Hastings5.0 stars5.0
Colton Walter5.0 stars5.0Got my truck back good as new. Very friendly people. Highly recommend.
Carol Howard5.0 stars5.0
Dave Dempsey5.0 stars5.0Thorough and accurate. The place to go if you bounce your Honda off something hard!😎
Scott Myers5.0 stars5.0Excellent work and customer service as always
Edward Brown5.0 stars5.0
Kaitlyn Hornback5.0 stars5.0
Caitlin Lockett5.0 stars5.0This team was amazing. This was my first time having to get any work done on my car as well as deal with insurance and the collisions team made the car part incredibly less stressful! The team does everything so you only do drop off and pick up. On top of that, the communicated directly with me throughout the whole process. Couldn’t reccomend this team enough!!!!!
Hannah Hugo5.0 stars5.0Great people and great service! Would recommend collision leaders to anyone. Thank you for all your help!
Samantha Palumbo5.0 stars5.0The service was excellent but more importantly the staff was extremely professional and wonderful to work with. They were willing to work with my crazy schedule and made evening very easy. A huge plus was that when I received my car back, it was cleaned! They washed the mats and vacuumed the carpets, clearly going above and beyond what was required.
Dana Richardson5.0 stars5.0Great experience in a stressful situation. I can not praise them highly enough. Go to them, they will go over an above your expectations.
Vaun Kampschroeder5.0 stars5.0
Anna Claire Barczewski5.0 stars5.0
Jim Holwick5.0 stars5.0
Michael W. Douglas (MichaelOnMedia)5.0 stars5.0I appreciated the professionalism and the customer service of the entire staff. From receiving an estimate, scheduling the job, and receiving appointment reminders, to a friendly shuttle ride, the team here are customer-focused and downright friendly. I sought estimates from three other competitors, and Collision Leaders of Lawrence's estimate was at least 1/3 less. The job was completed in a reasonable amount of time and the outcome is impressive.
Jessica Underberg5.0 stars5.0Thank so much for the work you did on my car. Tony and I are very happy!
Donna Hultine5.0 stars5.0Tanya and Dave were great to work with! They kept us informed on progress and they worked with the rental car folks in the meantime so I didn't have to worry. My car looks perfect!
Karen Ashley5.0 stars5.0Friendly professional people and service!
Heather M5.0 stars5.0Great service, very friendly and explained everything thoroughly. I highly recommend this company!
Cindy Colwell5.0 stars5.0Friendly, informative, and supportive after someone hit my daughter's car!
Steve Wiegert5.0 stars5.0They did an amazing job, I can’t tell that the car was ever damaged. They’re polite, engaging, and I would refer them to other people. They kept me posted on the status of my car.
Danny Mabatizan5.0 stars5.0This collision leader body shop is one of the best body shop i've ever experience they did a good job very professional and friendly i will recomend to anynone
Dan Dunbar5.0 stars5.0Quality of their work was outstanding. Very flexible with scheduling and super friendly.
A Google User5.0 stars5.0Excellent service in every way. Very professional, thorough and completed on time. Car looked great. I highly recommend them 10 out of 10.
Cheri E5.0 stars5.0Wonderful experience from start to finish. And, the work was completed earlier than the completion date I was given and looks great!
Brenda Shockley5.0 stars5.0Extremely friendly, very knowledgeable and they did an amazing job on my vehicle! I highly recommend them!
Cheri Ezell5.0 stars5.0Every part of our experience was great. Friendly, informative, timely and they did a great job. Will definitely recommend to others.
Anita Ewing5.0 stars5.0
Mike Higgins5.0 stars5.0We are very happy with service provided . Very friendly and kept us informed. Our car was washed and clean when it was ready . Would highly recommend.
Kayla Ugolini5.0 stars5.0Had an overall amazing experience! They were helpful and communicated so amazing. The work they did looks great. No complaints at all!
Charlene Arthur5.0 stars5.0I was very impressed with the initial consultation and then the follow up. Thanks
Jarvis Stirn4.0 stars4.0
Brock Boyle5.0 stars5.0Collision Leaders was an easy and efficient experience as someone experiencing damage to a vehicle for the first time. They coordinated perfectly with the other drivers insurance and the repairs were incredibly well done and on schedule. Highly recommend.
Presley Greenwood5.0 stars5.0The work done on my car looks great and was completed when promised. Communication was great (quick responses and email/text/call were all used). Scheduling was flexible with enough notice.
Robert Freeman5.0 stars5.0I figured finding replacement parts for an '05 Hyundai might be challenging, but they made it happen. Really good work, no visible damage. Just looks like I asked for new pinstriping and a wax.
Karen L-E5.0 stars5.0Excellent work, cost true to the estimate, regular tx updates were appropriate, very friendly staff
Cathy Molineux5.0 stars5.0
Wonjae Lee5.0 stars5.0Super organized and detailed work.
Lazlo Mardis5.0 stars5.0Super helpful staff and desk, my car looks great!
Sharron Witters5.0 stars5.0Recently we needed to have a panel replaced on our Honda CRV. Everyone was so helpful and friendly. The estimate was made, part ordered and installed! Painless and at a good price!!
Kelly Rettig5.0 stars5.0
Susan Raines5.0 stars5.0Excellent service, friendly, knowledgeable staff. I was very pleased with the turnaround time for fixing my vehicle.
Sophia Arens5.0 stars5.0Tanya and the team were amazing to work with! I’ve never had to go through insurance before but they walked my through each step and made sure I was up to date the entire time
Brandi Glover5.0 stars5.0Highly recommend! Tanya in the office is very nice, easy to communicate with. The guys in there are too! I was referred here by Reco-thank you Reco!
Tatum Stewart5.0 stars5.0
Randy Nelson5.0 stars5.0
grant capps5.0 stars5.0
Tyler Corbin5.0 stars5.0Friendly staff, quality work
Misty Moss5.0 stars5.0This is our second experience with Collision Leaders and they have always been top notch! Keeping us updated throughout the entire process and provided excellent service. Their work is great and or vehicle looks good as new!
Tom Wilson5.0 stars5.0Kept me posted on timeline as repair time evolved. Very nice and courteous. Repairs look very nice, like the accident never happened.
Christian Scholtz Jr.5.0 stars5.0These guys got my work truck looking brand new again. Really did appreciate how everything turned out. Communication wasn’t top tier, but overall I recommend!
Veronica W.5.0 stars5.0I had my vehicle towed here after a car accident. Each time I needed to talk to the staff here about my vehicle and getting my possessions out of it after it was deemed totaled, the staff here were quick to respond to all of my questions and were always helpful, friendly, and professional.
Shane Westrup5.0 stars5.0Great communication and great staff
Grace Taylor5.0 stars5.0
Jim Riley5.0 stars5.0
Juanita5.0 stars5.0My first experience with Collision Leaders and overall it was a good experience for me. My vehicle was repaired as agreed and returned like new. I appreciate the text updates on progress with the repairs and the location was convenient since it was right next to the rental place.
Brian Conner5.0 stars5.0excellent work
Scott McDaneld5.0 stars5.0Very professional and customer friendly.
Mike Stevens5.0 stars5.0
Randal Kay5.0 stars5.0Great people and service.
Amanda Begley5.0 stars5.0I appreciate Collision Leaders detailing my car before I picked it up. The body work completed on my car was excellent and looks like the day I bought it
Ron Gaches5.0 stars5.0The Lawrence KS team at Collision Leaders is outstanding in every way that is important. Professional, on time and my repaired vehicle looks great. I’m super satisfied!
Yuniva Mendoza5.0 stars5.0
Aimee Schneider5.0 stars5.0
Rhonda Stubbs5.0 stars5.0Excellent service and workmanship. My vehicle looked great!!
jeffery caffey5.0 stars5.0
Rick Ginsberg5.0 stars5.0Best repair shop I ever dealt with. Recommend then to anyone in need of collision repair.
Marshall Miller5.0 stars5.0
Prabin Thapaliya5.0 stars5.0Car was well done ! Even though from the comments , I thought the car would be cleaned inside which was not done . Except for that the work was outstanding . Hey , anyway you didn’t owe me that cleaning.
Fischer Almanza5.0 stars5.0I am most pleased with the service and communication. They made it easy and updated me along the way. I would recommend them to anyone.
Lars Leon5.0 stars5.0Outstanding service from initial contact/estimate, answered some questions along the way, met the timetable outlined, and completed work was high quality.
Chris Gaston5.0 stars5.0Great service and quality work.
Janice Miller5.0 stars5.0The work they did on my vehicle was excellent!! Tanya was amazing and I appreciated the updates they sent to me throughout the two weeks my vehicle was in the body shop!
W LIU5.0 stars5.0Very helpful
William Stubbs5.0 stars5.0It used to be Steve’s, but he retired and pretty much the same crew stayed. We’d always used him and figured it would still be a good choice for collision repair. Turns out it is even better with upgraded equipment and training their technicians to keep up with the latest advancements in techniques. The quality of the work reflects this in their efforts to provide next level repairs. Their work is flawless.
Xixi Cao5.0 stars5.0
Jenna McCune5.0 stars5.0A+ all around. Customer service was great and the repair work phenomenal. Work was completed earlier than expected.
Lydia Rodriguez5.0 stars5.0Would highly recommend this place, Tanya and Dave were very helpful and super friendly.
Molly Thomas5.0 stars5.0Collision Leaders of Lawrence did a phenomenal job repairing my Honda CR-V! It looks like new. Their staff was kind and very easy to work with. They complete my repairs in a timely manner, with professionalism and expertise. I would recommend Collision Leaders for any vehicle repairs!
Anna Leamon5.0 stars5.0
Libby Williams5.0 stars5.0Collision Leaders of Lawrence fixed my Honda CRV and it looks brand new!
Rhea Scott5.0 stars5.0
Heath Peterson5.0 stars5.0
Amy McCallister5.0 stars5.0They finished my car a few days early and it looks great. The woman who works in the office is really helpful and nice. She answered all my questions and if she didn’t know she made sure to find out for me.
Isaac Alexander5.0 stars5.0
Drew Peters5.0 stars5.0Transparent, super smooth, honest, and excellent work. Took great care of our van. Hope we never have a wreck again but if we do will go back here. They were great and i recommend to anyone.
Alexa Milne5.0 stars5.0I had an excellent experience with Collision Leaders of Lawrence! With a tight deadline to move out right before the holidays, their team went above and beyond to complete the repairs on my vehicle promptly and with great attention to detail. The paint job looks flawless, and I’m so impressed with their professionalism and efficiency. Highly recommend their services!
Kathy Saving5.0 stars5.0
Michelle Simmons5.0 stars5.0Great customer service and easy to work with. They were able to work seamlessly with the insurance company, as well as coordinating estimated completion for my rental vehicle.
Justin Jenkins5.0 stars5.0
Pat Morey5.0 stars5.0Excellent customer service!!!! Quality workmanship!!!! Timely response on work and questions!!!!
Leellyn Tuel5.0 stars5.0A deer had damaged both drivers-side doors. They fixed it good as new and left it cleaner inside and out than it was before.
Kaitlyn Reusch5.0 stars5.0Collision Leaders got my car in and out! Very satisfied with the updates I got with my vehicle in their hands and the quality work they provided. The staff is very knowledgeable. My car looks good as new! I will be using them again when it comes to body work.
Tarah Buchanan5.0 stars5.0
Stephen Freidell5.0 stars5.0Collision Center is an excellent place to get your car fixed. They are on time do their job extremely well and paint comparisons are always perfect. Don’t drive around with your hood or door a different color. You’ll never be treated better than what Collision Center does.
dalton bates5.0 stars5.0
Kathy R5.0 stars5.0Tanya, and the rest of the staff were courteous and gave honest advice about my vehicle. We have used Collision Leaders in the past and will continue to use and recommend them for reliable service.
Fran Bartlett5.0 stars5.0
Nicole Giam5.0 stars5.0Great experience and friendly people!
Becky Taylor5.0 stars5.0Great service.
Allen Shaver5.0 stars5.0
Norah Bayyari5.0 stars5.0
Kelli5.0 stars5.0They did a perfect job after my wreck. Got my car back sooner than I thought. So helpful and kind too. Would absolutely recommend. Thank you again!!
Larry Gadt5.0 stars5.0The folks were professional on time and did good work
curtis sack5.0 stars5.0The Collisions people did a great job with my Kia. In a timely fashion also. I highly recommend their service. Thanks.
Jeffrey Nickle5.0 stars5.0
Liberty C Speidel Hardt5.0 stars5.0After my accident, I was worried about the repair process. Collision Leaders made the process easy and kept me up to date on how my “baby” was doing. When I picked it up, it had even been detailed! Very pleased.
Pam Van Roekel5.0 stars5.0Their staff provided excellent customer service and the finished repair was perfect. No rework, no problems. I highly recommend them!
Jody Anderson5.0 stars5.0Had a little misstep and needed body work done on my Honda. Collision Leaders of Lawrence did a fantastic job from start to finish. They informed me about what needed to be done (who else didn’t realize how touchy the safety equipment in cars is these days?), kept me appraised if the progress and delivered on time and in great shape. They even detailed the interior. I highly recommend them (even though I hope I never have to go back🥴).
jeronimo castillo5.0 stars5.0
Jay Patterson5.0 stars5.0
Rosalind Jennings5.0 stars5.0Extremely knowledgeable helpful efficient professionals
Tracy Kreie5.0 stars5.0Only reason that I chose Collison Leaders to work on My Nissan Pathfinder is because they had in previous year worked on My Nissan Frontier and I was very satisfied with the work and this time to repair my Pathfinder was very satisfied again and would highly recommend them to fix your vehicle.
Molly Schreiner5.0 stars5.0The service was great and the people are all so nice. Definitely will recommend to friends and family.
Linda ML5.0 stars5.0I recently had my vehicle repaired at Collision Leaders of Lawrence, KS, after it sustained significant storm damage. My vehicle has a paint color that is notoriously difficult to match, but the painters made the paint job look seamless. The body techs went above and beyond to ensure the bodywork and windshield repairs were flawless. My vehicle looks as good as new. The front office professionals deserve a special shout out for keeping me updated throughout the entire process. Their communication was excellent, and I always knew what to expect. Lastly, a big thank you to the shop manager who personally oversaw my vehicle’s repairs. His attention to detail and dedication to customer satisfaction truly made a difference. I highly recommend Collision Leaders of Lawrence, KS, for their exceptional service and craftsmanship. On a scale of 1-5 stars, I give this shop 1,000 stars!!
Bash Brothers5.0 stars5.0Car looked great!!! Everyone was so friendly and easy to work with.
Leah Magie5.0 stars5.0Kind, thorough, and efficient!
Tuyet Le5.0 stars5.0Everything is good
Michael Bates5.0 stars5.0They did a good job of communicating with me when my car arrived from Topeka to there shop in Lawrence. They kept me updated in the process. They did a good job getting the repairs done correctly. They did great quality work. They were able to get my car in quickly. They also connected with the insurance coordinated everything with them.
Janice McClure5.0 stars5.0
Kelly Bickford5.0 stars5.0Great business and people!
Jerri Johnson5.0 stars5.0Fast, friendly, and professional service. I’m very happy with the work done and the way I was treated. I would recommend them to friends and family.
Jennifer Benson5.0 stars5.0
Shelby Patch5.0 stars5.0They are always polite and professional. Very helpful each time I’ve worked with them. Highland recommend.
Phil Hart5.0 stars5.0Customer service was great and car looks really good.
Jemmy Lesmana5.0 stars5.0
Jisun Oh5.0 stars5.0Tanya is great- very helpful, kind, and knowledgeable.
Michelle Watts5.0 stars5.0Great experience. Communicated well, friendly and professional. Car was completed timely and it looks great.
Jane Perdue5.0 stars5.0Everyone was fantastic there, work was done , our car looks great Super friendly staff office and shop. Thanks again We will definitely be using you again if needed.
Nicholas Matthews5.0 stars5.0Great service friendly people!!!
Denise Johnson5.0 stars5.0Well informed, friendly staff and job was well done
Harman Sidhu5.0 stars5.0They did a great job in a timely manner!
ky5.0 stars5.0Dave and Tanya made the tree branch issue with our Subaru seamless. The car looks great and they finished it on time, working efficiently with my insurance company.
Ruth Hatfield5.0 stars5.0Very professional as well as very personable! Everyone was courteous. Customer service was the best!
Jim Hewins5.0 stars5.0Good customer service. Completed repairs on time
Laura Pope5.0 stars5.0Fast and easy to schedule. Service completed before promised
Becky Rutledge5.0 stars5.0Courteous, good communication, excellent work, clean car. Although I hope I never have to use their services again I am awfully glad they are there and do such a good job.
Blaise Ball5.0 stars5.0
Jeff Felmlee5.0 stars5.0The team here are the best we've ever dealt with. They are professional in their work, service and communication. They completed my repair far ahead of schedule and more importantly, the work is beautiful. I cannot give them enough praise! Thank you for exceeding my expectations.
Meribah Smith5.0 stars5.0I was referred this location by my insurance due to their high rating.They didn't disappoint. My car came back looking as though nothing ever happened. It was clean and running great! Absolutely recommend this company! Nice people! Great service!
Octavio Cortes5.0 stars5.0
April Del Campo5.0 stars5.0They were very friendly and helpful. Once he scheduled to have my car fixed. It was done with in 30 min. Strongly recommend them!
Mike Noah5.0 stars5.0
Dexter and Julia Reilly5.0 stars5.0Great repairs and staff
Moosing Baby5.0 stars5.0Great service and communication. Really happy I was referred here!
Steve Strom5.0 stars5.0Everyone was extremely helpful & communicated clearly when there was a delay. I was completely satisfied with the work & the service. Would highly recommend!
sean pohlman5.0 stars5.0High level of detail and friendly staff
Drew Newbold5.0 stars5.0
Lisa Kring5.0 stars5.0Great communication and even better craftsmanship!
Umar Alk1.0 stars1.0Edited in response.... the reason for the one star review is simple. I wanted to get an estimate for my car so I went the website to check if I can schedule an appointment. The soonest opening was 2pm, I was already close to the location so I decided that I would drive there and go in person and ask if there was any earlier availability. The guy who helped told me that the earliest that I can come in would be next week, so I said fine and scheduled the appointment. Whether the website was not up to date, or the guy that helped me lied to me, I don't not care. I will also add on the fact that I called the same day, only an hour or so after I scheduled the appointment, and spoke to the same guy that scheduled my appointment and informed him that I wanted to cancel the appointment. He told me sure and thanked me for calling him and letting him know. Apparently he didn't bother to actually cancel the appointment ........... shame
Sheree Poskey5.0 stars5.0Very friendly and easy to work with
Simao Henriques4.0 stars4.0Good customer service, good follow-up
Marie-Alice L'Heureux5.0 stars5.0They repaired the front end of my car after I was clipped by a hit-and-run and the quality of the work is excellent...I did not file an insurance claim and it was expensive. I used them when they were Steve's and they were always fair in pricing and generally worked with me about what was needed. It was a month before they could get to it, if I had time I might have got other estimates, but these days it feels like collision repair places have the upper hand and charge "by the book," and will mostly have the same high price, which is OK if the insurance covers it, but hard on the individual paying for the work. They are friendly and do great work, so I have no problem highly recommending them. They are also just a short walk from a car rental place.
Terri Hurtado5.0 stars5.0Very efficient. Great customer service
JaneLeslie Foust5.0 stars5.0Collision Leaders of Lawrence provided excellent customer service. They were timely, keep me updated and went far above what I had expected. Very professional and courteous. If, I needed a collision repair service in the future they would be my number 1 call..
Joan Houghton5.0 stars5.0Wonderful service. Kept you up-to-date on the progression of work. Very helpful.
Looking for5.0 stars5.0
Elizabeth Craft4.0 stars4.0
Ailecia Ruscin5.0 stars5.0I ran into a deer and my State Farm insurance suggested I bring my jeep here. I do not regret it. Collission Leaders work w insurance directly so I didn't have to worry about paying and being reimbursed. They have a texting system to keep you up to date on when your car will be ready. It was also convenient that they are across from Enterprise to get the rental car easily. The staff were so nice throughout the whole process.
JG5.0 stars5.0Best body shop in LFK! Great customer service and did amazing job and kept me informed on all processes being completed
Janie Ballard5.0 stars5.0I was so unhappy with my situation but was in close contact with Collision leaders of Lawrence and the young lady Tanya walked me through most everything I needed to know. She kept me informed of where my car was and what was going on with it. Very attentive to making me feel better about my situation. She knew her stuff. The young man who called to let me know the damage of my car was extremely knowledgeable about but explained it so that I understood what he was telling me. I am so blessed that this was the place my car went to.
Rachelle Preston5.0 stars5.0
Blake Fox5.0 stars5.0Professional and courteous staff. Quality work in a timely manner. Highly recommend them.
Sara Beth Houk5.0 stars5.0Excellent service! Great results and great communication all along the way. Would recommend!
Django5.0 stars5.0Outstanding service and repair work. Every single person I dealt with was genuine and knew what they were doing.
Linda Abel5.0 stars5.0Very easy to work with. Nice office staff!
Michele Anderson5.0 stars5.0Great to work with. Good communication and terrific repair work to my car.
Rae Pen5.0 stars5.0I am very pleased with the repairs that Collision Leaders perfomed.
Lexi Howell5.0 stars5.0
mckenzie owen5.0 stars5.0
Eric Van Nevel5.0 stars5.0
Christopher Storm5.0 stars5.0Good work, returned vehicle clean inside and out.
Hollie Journey5.0 stars5.0Fixed my car beautifully after a serious deer strike. I’m picky about my car and they did a great job down to every last detail.
ENEDINA VILLEAREAL5.0 stars5.0
nathan jolley5.0 stars5.0
Dave Williamson5.0 stars5.0
A Google User5.0 stars5.0After hearing about others great experiences with the team at collision leaders of Lawrence I knew I could trust them thewith the challenge of fixing my pride and joy a 2015 F-250 and they absolutely knocked it out of the park! I knew I was in good hands when I was welcomed in by the office staff and the estimator really walking me through the process and explaining things to me! Thank you again to the whole team!
Quynhanh Trinh5.0 stars5.0They nice, they help me fixing my car look good and give me new gas pumps free , thanks 😊 for
John Williamson5.0 stars5.0The team at Collision Leaders Lawrence were fantastic. They kept me up to date with the repair process and completion schedule. I had an issue with the factory paint letting go and they got me right in you cannot tell that my door has been painted.
Amy Paslay5.0 stars5.0
Kitcha Paranjothi5.0 stars5.0Dave and Tanya are super nice and the quality of their shops work is excellent! Have had car fixed there 3 times and looks spanking brand new. Highly recommend!
Tonya Waller5.0 stars5.0Great work, great communication.Fast and efficient service!
Mike Wazowski5.0 stars5.0
Kester Horn-Marsh5.0 stars5.0Collision Leaders of Lawrence were very thorough with my repair and gave me the best customer experience I’ve ever had. Wonderful people there!
Katie Casner5.0 stars5.0They were easy to work with when my daughter’s car was rear ended. They made working with the other insurance company easy.
Tera Brooks5.0 stars5.0Collision Leaders did a wonderful job fixing my Kia Telluride. Looks like brand new. They also fixed my husband's F250, 3 years ago after he hit a deer. We would recommend them to everyone. Great people, doing great work to get you back on the road. Fast service, worked with our insurance, and explained everything along the way.
Candi5.0 stars5.0
Mary Jilka5.0 stars5.0No problems. Everyone helpful.
Maddie smith5.0 stars5.0
Claudia Sprague5.0 stars5.0They were easy to communicate with, and so polite!
Steve Denny5.0 stars5.0Down home communication and top shelf work. I had 3 estimates. They were highest recommended and lowest priced. Definitely worth a stop.
Connie Hammer5.0 stars5.0Super nice people to work with and my car looks so great when I received it. I hope I don’t need to get my car fixed again but if I do it will always be with Collision Leaders of Lawrence!
william leibach5.0 stars5.0Great experience and good workmanship
R. Brooks5.0 stars5.0These guys do a great job. Nothing but wonderful craftsmanship at its best.
Kara Berger5.0 stars5.0This was my first time having work done at Collision Leaders of Lawrence and I have nothing but fantastic things to say. They were very friendly and incredibly easy to work with. They completed the work on my car faster than expected and the communication along the way was excellent. I’d recommend them to anyone who needs body work done on their vehicle.
Peter Luckey5.0 stars5.0Very positive.
Joa Ditto Carter5.0 stars5.0Excellent
Gary Carbaugh5.0 stars5.0Great Organization! Exceeded my expectations. Highly recommended
Richard Calik5.0 stars5.0
michele longhurst5.0 stars5.0They went above and beyond to get my vehicle in the shop. Their work and service all stellar.
Richard Savage5.0 stars5.0
pam imber5.0 stars5.0I would highly recommend Collision Leaders of Lawrence due to the timeliness of their repairs, and also the number of times that I was kept informed of any delays or updates on the repairs that were being made. I was very impressed with the end result. I would definitely recommend them to anyone.
Kari Wempe5.0 stars5.0We had a very good experience with collision repair specialists. They were on time getting our vehicle repaired and road ready. Pleasant and professional!!
Linda Torres5.0 stars5.0I was very happy with the quality of work Collison Leaders of Lawrence provided. They were friendly ,professional and got the job done to my complete satisfaction. Thank you
Kevin Crouch5.0 stars5.0
Delilah Tidzump5.0 stars5.0
Elise Ing5.0 stars5.0
Darren Green5.0 stars5.0
Gilah Weissman5.0 stars5.0
David Grosko5.0 stars5.0
Cory Noll5.0 stars5.0
Carolyn Kumpe5.0 stars5.0Excellent service and repair work!
Diana Johnson5.0 stars5.0Great customer service and repairs.
Brandon Crow-Moore5.0 stars5.0
Chloe Carpenter5.0 stars5.0
Brian Bickford5.0 stars5.0Cordial prompt, professional, and brought the work in under the estimate on price. These are good people. You can trust them to treat you right.
Chloe Barger5.0 stars5.0
Blanch Andrews5.0 stars5.0
Chenghao Wang5.0 stars5.0Very good experience, the fender and front highlight has been replced properly. And it only took them a little more tham a week to do it, they even find me a spot so i can drop off my car early. They are so nice
Steve Shufelberger5.0 stars5.0Great team. Have had other body work here and will keep coming back
Lyle Seger5.0 stars5.0Excellent service; work done in timely manner; super courteous front desk
Jessica Marlow5.0 stars5.0
Casey Amerine5.0 stars5.0
Kyla Johnson5.0 stars5.0This place does AMAZING work! They were extremely organized with providing me with an estimate, offered me transportation if needed, and was consistent in updating me about my car throughout the whole process. They repainted my bumper, making it look as if I was never in an accident! They even detailed my car and washed the outside after. Staff is all super friendly and cooperative, and even better...they got my car done in a couple of days and only scheduled me a couple weeks out which was great compared to other businesses!
Eden5.0 stars5.0
Emily Baldwin5.0 stars5.0Collision Leaders was awesome! They called with updates nearly every day, they always answered the phone immediately when I called, and were always very nice. As a college girl dealing with car problems, they always made sure I understood what they were doing and made my life so much easier. Would definitely recommend Collision Leaders if you want your car fixed in a timely manner while receiving excellent customer service.
Sophia Namee5.0 stars5.0Best people to work with! getting my vehicle serviced was so fast and easy, easily the best place in town!
Carol Kimball5.0 stars5.0
Steve Smith5.0 stars5.0Great work
Anna Pittman5.0 stars5.0
Mike Malm5.0 stars5.0Well done and on time. I appreciate keeping me informed as work was progressing.
Michelle Vossmer5.0 stars5.0Another great visit at Collision Leaders of Lawrence! Excellent customer service and amazing body work. I 100% recommend this shop. I would not go anywhere else.
Shirly Unekis5.0 stars5.0
Marcia Esquivel5.0 stars5.0Pros!!
Helen Kiefer5.0 stars5.0Excellent customer service!! My 2019 VW looks brand new. The folks at Collision Leaders of Lawrence did a great job repairing my car !
Sharon England5.0 stars5.0Very good, the repair looks awesome. Love they washed outside and cleaned inside of car. I would recommend them.
Lupe Saladin5.0 stars5.0Not only did you repair the problem but you even washed my jeep. You all did a fantastic job. I will definetly bring my jeep in for any repairs without question. I will definetly recommend you to anyone that needs body work.
Jason Orr5.0 stars5.0
Brian Williams5.0 stars5.0
Peggy Quirin5.0 stars5.0So friendly, competent, and helpful.
Jeff M5.0 stars5.0Fantastic work! Excellent communication with regular updates on repair status!
Castle Franks5.0 stars5.0
Kathy Kennedy5.0 stars5.0
awdvkd5.0 stars5.0Great work, great people would recommend them.
Mike Walker5.0 stars5.0They do great work and they're courteous, on time and efficient. I highly recommend them.
Chris Robinson5.0 stars5.0
Emily Ferguson5.0 stars5.0Great service - very happy with the repair. Would definitely recommend.
David Jones5.0 stars5.0Returned for a second time of needing body work, based on great experience with the first collision repair. Personal interactions always positive and upbeat. VERY helpful with interactions with the insurance company too!
david maret5.0 stars5.0They were great as my daughter had a accident and they helped us out through out the process…
Bonnie5.0 stars5.0
waiser family5.0 stars5.0
Jared Auten5.0 stars5.0I had some minor body repair work done on my vehicle. The staff were nice to work with, scheduling was easy, and everything looks great! My vehicle was even fully detailed when I picked it up. Thank you.
Ernest Henderson5.0 stars5.0Quality work very courteous employees
Kelly Loneker5.0 stars5.0Friendly service, fast, efficient, professional and knowledgeable!
teresa kelley4.0 stars4.0
Evan Wilson5.0 stars5.0Fast and friendly service
Salar1.0 stars1.0
Brett Homeyer5.0 stars5.0Great communication on status of repairs. Took care of communications with Insurance and rental car company.
John McDermott5.0 stars5.0Professionally handled my repairs in all respects.
Steve Roesner5.0 stars5.0Good communication, good prices, the vehicle looked great.
Mark Reedy5.0 stars5.0They fixed a large debt on the front driver side and it looks terrific. Dealing with insurance through them was also a breeze.
Shanice Buabeng4.0 stars4.0
Katalina Frederiksen5.0 stars5.0they were so quick and understanding and fit me right in! i am super appreciative and they cleaned my car, too :) would definitely recommend!!
April Bell5.0 stars5.0Super friendly staff!!after multiple shops told me they couldn't get me in for at least 6 weeks even after I explained I had a trip coming up across country! I called here and they said no problem we will get it fixed before your trip and tow your car for free since it's not drivable. Brought my car in and they got right on it and fixed all the damages in a week and a half weeks before my big trip! I highly recommend this place my car looks just as good as the day I bought it and bonuses they washed my car!
Derek Williamson5.0 stars5.0Quick, efficient, and got me in sooner than originally scheduled.
Jennifer Andrews5.0 stars5.0Excellent service. I would use them again!
Pat Morey5.0 stars5.0Excellent customer service!!!!!
Steve Bennett5.0 stars5.0body repair on truck
Candace Siem5.0 stars5.0Professional and fair, yet extremely caring especially when I heard some not so great news about the state of my car. Will be returning here for any body work or repair in the future
Vincent Moon5.0 stars5.0Dave and the staff at this facility are awesome! I brought in a bumper to be prepped and paint matched to a vehicle. They gave me a fair estimate, and the process from start to finish was smooth. Really happy with the quality of work, the turn around was quick as well. Highly recommend!
Renee Harrod5.0 stars5.0I had a pretty big door ding on my driver side door. It was pretty ugly. They fixed it can’t even tell it was even there. They fixed it in an hour and did a very good job.
Don Currier5.0 stars5.0The damaged door on my SUV was repaired and looks/works like new. Collusion Leaders kept me informed about my car’s progress throughout the process.
Chad Hoffman5.0 stars5.0Excellent service and trustworthy!
Shania Gamble5.0 stars5.0They did a great job with repairs and got my car back to me quickly! They kept me updated and were friendly as well.
Eric Barkley5.0 stars5.0
Jason & Melissa Tanking5.0 stars5.0Everyone was incredibly kind, very transparent and communicative. They even ended up saving us money from the original estimate!
Dave Glenn5.0 stars5.0Very professional experience
melissa carter5.0 stars5.0Excellent service. They even cleaned out the inside of my car. That was a job in itself. The car looks awesome and they finished a week early. Highly recommend.
William Eakin5.0 stars5.0Collision leaders maintained the same great work and great service of Steve’s Auto body. Did great work and kept me well informed along the process
Robbie Gattis5.0 stars5.0Had a parking lot damaged door repaired and these folks did a fantastic job! Would recommend to anyone needing body/paint work done.
Daryan Herrick5.0 stars5.0I had to bring my car in after it got severely vandalized. Collision Leaders made it so easy to get the estimate and bill to insurance. They kept me updated throughout the whole process and were always available when I had questions. My car now looks absolutely beautiful, and I'm so grateful to the staff.
Greg Swart5.0 stars5.0
Ashley Reed5.0 stars5.0
Marcus Reynolds5.0 stars5.0Great customer service and very helpful, each and every employee there.
Brandy Hamill5.0 stars5.0
Barry5.0 stars5.0Great customer service ! The work was performed quite well.
OPR MC5.0 stars5.0
Judy McAferty5.0 stars5.0The two people in the office I dealt with could not have been helpful, pleasant or kind. Great people!
Daulath Singh5.0 stars5.0Excellent service. Will use again
Vaughn Cowden5.0 stars5.0Great experience, fast and efficient. Highly recommend this company
Tyson5.0 stars5.0
Honour Finley5.0 stars5.0
Grace Klein5.0 stars5.0Great customer service and my repairs were made quick. Very satisfied with results!
Steven Howe5.0 stars5.0
GR Gordon-Ross5.0 stars5.0Great work and fast service. They are super easy to work with and dealt with the insurance company as well. Truck turned out to be a total loss and they were very helpful in coordinating everything, helping me get all my stuff out of the vehicle, etc.
Caleb Downs5.0 stars5.0They gave me the best estimate and everything turned out great, even when there were a few extra things that needed to be done, the estimates never was too much. Highly recommend.
Cody4.0 stars4.0
A Google User5.0 stars5.0Estimate after hitting a deer they were quick even though they were busy got it in and took care of it quick very friendly people as well
A Google User5.0 stars5.0
Deidra Adams5.0 stars5.0
John Teichmann5.0 stars5.0
Barbara Guster5.0 stars5.0Great customer service. Did an outstanding job repairing my vehicle after it was hit by a drunk driver. Highly recommend
Sarah Stirn4.0 stars4.0
Ronald Wallace5.0 stars5.0
Mike Kelso5.0 stars5.0They did a fantastic job. They have repaired many vehicles for us and they have always done a great job.
Erik Holmstrom5.0 stars5.0Five star service! Hassle drop off, quick turn-around, and they even stayed late so that I could pick up my vehicle a few minutes after closing.
James Thornsbury4.0 stars4.0
Shanele Enaboifo5.0 stars5.0Collision leaders of Lawrence are very nice and professional.
Jason Circle5.0 stars5.0Excellent customer service and quality! Prompt, courteous service with updates throughout the entire process.
Rachel1.0 stars1.0Went in to get an estimate and find out why my car was ticking. Guy I spoke to was visibly irritated that I was there and said that it was their lunch time and to come back later. Came back an hour later and heard the same guy berating a delivery guy about getting deliveries earlier in the day; even though I could obviously hear him he did nothing to lower his voice or stop cursing. Asked again about getting an estimate and was told that I would need to leave my vehicle for an inspection and come back the next day with $100 for the estimate. I asked of the estimate coat would go towards the work that would be performed and he laughed at me and said "That's not how it works lady." I opted to take my vehicle elsewhere as I couldn't see the service getting any better. Shockingly rude and condescending.
Jonathan Langford5.0 stars5.0
Emily Wylie5.0 stars5.0They did an amazing job fixing quarter panel on my car & paint matches up great! Def recommend.
Bruce Balke5.0 stars5.0They have repaired our vehicles several times over probably 15 years - always excellent! We won't go anywhere else in Lawrence for auto body repair.
Rex Powell5.0 stars5.0Steve and Ryan are great to work with...my Subaru was pretty banged up and they made it like new for just under the insurance--wonderful job. Great people. Highly recommend. In fact, the May 28 tornado damaged it and we are having them repair it again!
Megan Tester5.0 stars5.0Steve’s is definitely the best place to take your car for any body work you need done. My car literally looks better than it did before I was hit. I was rear-ended and they were able to give me an estimate the next day while other places told me they wouldn’t even give me an estimate for three weeks. As soon as insurance and all that was taken care of I had my car back way earlier than I thought I would and the entire inside had been vacuumed out and cleaned. (I even had stuff left in there from move in, and it was all organized). The whole staff is super helpful and friendly. It was a great experience, especially since I’m from out of state and didn’t have my parents here. I couldn’t recommend Steve’s more.
Bob Johnson1.0 stars1.0Be careful.
Debbie L3.0 stars3.0Worked with me on an estimate to paint surfaces that had peeled.
Alexander Smith5.0 stars5.0Went in for quote and help.. awesome as usual.
Drew Fox5.0 stars5.0
Jason Shafer5.0 stars5.0
Tim Ellis5.0 stars5.0
Charles Richardson5.0 stars5.0I had my Dodge Ram in there 2wks ago for damage done by a deer on K10, yeah not pretty.... Well Steve and his Guy's did a outstanding job on my truck..If you live in Lawrence or the surrounding area, their the ones to Call. Thanks, Charles Richardson
William A. Barnett1.0 stars1.0My wife brought her Volvo there to replace the damaged right side view mirror front cover They did it. But about a month later, the cover simply fell off and was never found. Steve's Auto claims to provide a one year warranty on their service, so of course we brought her car back to have them replace the missing right mirror front cover, which they had clearly improperly installed (In conversation with my wife, Steve said he saw no other damage that could account for the cover coming off). We left the car there for a couple of hours and returned to be told that my wife was being charged for another right side mirror front cover. I was horrified. I could hardly believe my ears. This is the kind of behavior that gives auto service shops a bad name.
Jirick Hunter1.0 stars1.0
Blair E. Schuyler5.0 stars5.0Great service! Great price! Wonderful people to work with. Highly recommended
v2Qonquista2v5.0 stars5.0
Dennis Lohman5.0 stars5.0
Diego C. (Cardboardboss)2.0 stars2.0Took a car in to get looked at, I got an eyeball estimate and was told to come back later because everyone had just went on lunch. I thought thats pretty reasonable, so I came back a few hours later and asked for an estimate again, the guy who does estimates went home. Alright, that sucks, I guess I'll try later. I came back the next day, I was told they couldn't give me an estimate until they cleared the ice in the drive way. I guess that makes sense... Finally on the third day someone came to look at my car. He jotted down everything on his clipboard, I gave him my number and he said he would look for the parts and call me back within a few days. A week went by so I called him, he said his guy was still looking for the parts. Two weeks went by, and his guy is will looking for parts and that he will call me when he can figure out how much it will be. That was almost two months ago and I still haven't gotten an estimate. I came here because this place was highly recommended. I don't know how well they do, I guess I'll never find out.
Daniel D5.0 stars5.0Awesome group of guys! Recommend all body work in or around the Lawrence area to them!
John Gottstein5.0 stars5.0
Jamie Nicole5.0 stars5.0
Timothy Roth5.0 stars5.0Did a great job fixing up my car.
Phoebe Fox5.0 stars5.0Great customer service and high quality repairs! Would recommend to anyone
Betsy Myers5.0 stars5.0Our headlight casings were in terrible shape. We heard about Steve's and thought we would give then a try in regards to buffing the casings. They look brandnew. Definitely will refer to friends.
Kara Lewis5.0 stars5.0I went to a previous body shop in Lawrence, and my car sat there for two weeks with no work being done to it. Steve's auto got me in right away and worked directly with my insurance company, leaving me stress free. I have taken my car to them three different times when I needed work done. They were very responsive, friendly, and helpful. I will continue to use and recommend them.
Mark McDonald5.0 stars5.0They replaced the driver's door power window regulator and were very accommodating. A+
Karla Barteldes5.0 stars5.0
Isaac Jacobs4.0 stars4.0
Kayla Courter5.0 stars5.0Steve was able to work my car in to get diagnosed, part ordered and replaced all within a few hours. Fantastic customer service!! Highly recommend!!
Betsy Paradies5.0 stars5.0What a great place for body work. from the estimator Ryan to the office lady Tanya, my car was restored to perfect condition before the accident. I would highly recommend Steve's Auto Plaza Body Shop to anyone that needs work done to their vehicle.
Cimarron Evans5.0 stars5.0Great service of detail
Tanner Ho1.0 stars1.0Put the wrong colored headlight assembly on my car, didn't notice until a while later. When I asked Steve to fix it he went from nice to childish and rude in an instant. Even the office staff noticed and apologized.
Rick Burwick5.0 stars5.0We've lived in Lawrence, KS since 2001. My first meeting with Steve's auto body, was taking my Dad's 2002 Cadilac to Steve to repair the back bumper that was damaged after parking lot incident Dad had. From introductions, to obtaining the estimate, doing the repairs, excellent. Since that time, they've had to repair our own vehicles from incidents, to making me bumpers for when we need the snowplow on our pickup, and exchanging back to original after winter, to now they are restoring our 82 pickup, so my wife and I can take it to some "car shows" in the future. Thank you Steve, for the team you have, and for your fairness in estimates, and quality of workmanship. Appreciate the friendship established with you and your staff over the years. Sincerely, Rick & Monica Burwick
A Google User5.0 stars5.0
robert knorr4.0 stars4.0
Keith Savasten5.0 stars5.0
Addie Leabo3.0 stars3.02.5 stars. Not the most consistent communication from the employees, and my estimated date ended up being wrong and I didn't receive my car until after my rental car was due (was being paid by insurance). Ended up telling them return my car to me without it being cleaned because I needed to get to work the next day. All in all it took almost a full month to get my car back. But the work they did was good and my car is fixed! Just wish I got more updates as they were working. I understand supply chain and employee illness were probably factors in all this too.
Kelly Algaier2.0 stars2.0
Kep No.25.0 stars5.0This was my first (and hopefully last) introduction to Insurance repairs in the US. As a British Ex-Pat the way things are handled in the UK vs US is different, so this was all new to me. Ryan and Tanya were fantastic, they walked me through the process, kept me updated with regular communication on where they were with the insurance company, parts and the work. They were always willing to answer any questions I had, in particular how things worked with the insurance company, and I truly appreciate their patience in explaining it all to me. My repair primarily involved alot of parts on the front end and a very small amount of bodywork, and I would not hesitate to recommend them to my friends and I would use them again in the future, albeit I hope to not have to! Pesky Deer!
Pablo Nunez z5.0 stars5.0Terrific body shop
Nicole L5.0 stars5.0I brought my little white Honda in due to some body damage. Ryan was prompt, polite and trustworthy. Today, I picked up my car and it looks better cosmetically and is running much better. I was told they were pretty booked up, when I first walked in in late October. Feeling like this would be worth the wait, I booked a future appointment. I was right! Some things really are worth waiting for! Thanks Tanya, Ryan and Steve! I'll be sending more business your way! -Nicole
Ryan Klamm5.0 stars5.0
Kelly Daigh5.0 stars5.0I love Steve's! This is the second time I've had a vehicle repaired there and both times I received exceptional customer care. They even detailed my car for me! Very pleased with their service.
Amanda Dotzert5.0 stars5.0My daughter is at college in Lawerence and needed her car repaired. We had no idea where to call since we live in Illinois. Steve’s could not have been more helpful and understanding of me trying to help her from a distance. They arranged for the car to be towed and even held the car longer when we couldn’t pick the car up when it was done! The car looks fabulous and we couldn’t be happier!
Matthew Beal5.0 stars5.0I've used Steve's Auto Plaza for repairs several times. Each time the service has been outstanding. The estimate was accurate, the workmanship was great. If I have a choice this is the place for me.
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