Phoenix Solutions Group
 

Collision Leaders of Lawrence

Year To Date 2025

4.8 stars
Total
401
Average Rating
4.83
Year To Date 2025
4.9 stars
Total Year To Date 2025
131
Average Rating Year To Date 2025
4.85
Rating Summary By Value
RatingCount
5.0 stars5.0124
4.0 stars4.02
1.0 stars1.04
3.0 stars3.01
Review List
AuthorNameRatingContent
Lena Barker5.0 stars5.0
Laury Stoneking4.0 stars4.0
Amanda Marshall5.0 stars5.0
Christine Robinson5.0 stars5.0Body repair from a car collision. 10/10 customer service, thoroughness, and Timeline of repair. The only Nissan certified shop in Lawerence. They went over and beyond to make my experience great. Would recommend them to anyone in Lawrence Kansas.
Brian Myers1.0 stars1.0Repair was done correctly but they told me it was done when it wasn't. Also it was drastically more expensive than the quote because Subaru guidelines say the Eyesight needs to be recalibrated after a collision. They knew this and knew my vehicle has Eyesight and didn't include it in the quote or notify me until it was already underway.
Cody Edwards5.0 stars5.0
Jill & Justin Schmidgall5.0 stars5.0Great job of fixing my X3. Car came back like new and thoroughly cleaned. Would highly recommend if you need auto body work!
Chelsea Lynn5.0 stars5.0Collision leaders was helpful and polite every time I called the office for an update. Would definitely take my vehicle there again.
Steve and Sally Burk5.0 stars5.0Outstanding service and work quality!
Hilary Brown5.0 stars5.0Kind, helpful, honest!!
Todd Coffelt5.0 stars5.0Collision leaders is very detailed oriented, customer focused and prompt and completing their work!
Shellanne Thompson5.0 stars5.0Professional, fast, and just hood people to work with
Payton Powers5.0 stars5.0
mike richardson5.0 stars5.0Collision leaders did great fixing my wife’s 4Runner. It was a deep scratch on the driver door and they fixed it good as new!
Mahdi Hadid5.0 stars5.0Friendly staff, professional service, and top-quality body work. Definitely recommend
Kristin Elliott3.0 stars3.0The body work was fine. However, I was frustrated by the lack of communication regarding the status and timeline for the repair. They would not tell me anything when I dropped my car off, but they have an app that’s supposed to let you know when the work is started, estimated day to pick up, etc. I kept checking the app but they never updated it. It was frustrating to left in the dark and without a car. I called Mike twice to request an eta for the part. The first time he said he’d call me back but didn’t. The next morning I left a message for him and Tanya did return my call that afternoon. Also, they took my car to have it washed and waxed which was a nice gesture, but there was a film of wax reside all over the drivers side so I had to go through the car wash anyway.
Trevor S1.0 stars1.0Didn't even put all the bolts back in after 'repairing' my car. It also leaked rain into the passenger side floor after them, they ended up fixing that afterwards but they were very angry and rude about it. Some of the worst people I have had the misfortune of dealing with.
Annie Hadl5.0 stars5.0Top notch service! Tanya made the process painless and seamless! I would recommend to anyone needing body work done.
patty C5.0 stars5.0Very friendly and respectful people that did a great job and finished when they said they would.
abhijeet kumbhare5.0 stars5.0After a recent accident when other person scratched my car, I was anxious about the repair process and unsure where to turn. Collision Leaders exceeded every expectation. From the moment I arrived, their team was welcoming, professional, and clearly committed to getting me back on the road safely. They handled everything—from the insurance coordination to the rental car setup—with zero hassle. I received regular updates, and the repairs were completed faster than I anticipated. When I picked up my car, I was genuinely impressed: it looked brand new, inside and out. What really stood out was their attention to detail and customer care. They made a stressful situation feel manageable and even reassuring. If you’re looking for a trustworthy, efficient, and friendly repair shop, Collision Leaders is the one. Thank you for turning a tough experience into a positive one!
Mandy Ashley1.0 stars1.0Living across from them is the worst. Every morning one of their workers parks and blasts music for 30 minutes. We can hear it in our bedrooms. I hate being woke up by crappy bass music. It's bad enough driving around the 7 plus cars they park on the street. Someone is gonna wreck while driving around their street parking. They also whip through our parking lot when they exit the street instead. Please do better.
Donald Blanchat5.0 stars5.0Collision Leaders was professional in every way. I appreciated their communication throughout the process and their quality of work and customer service was top notch as well.
kalissa Kaufman5.0 stars5.0The process was fast and they were able to take care of the particulars directly with my insurance company saving me time. They were very professional and helped meet my deadlines. They are super easy to work with!
Julie Ramirez5.0 stars5.0Used Collision Leaders to remove a door dent. I can't even tell where the dent was. Plus friendly service. Highly recommend.
Candace Cobb5.0 stars5.0We had need of painting our vehicle's hood with matching pearlized paint. Associates in this shop did a really nice job with that task! Office staff at check-in and check-out were very accommodating and informative.
Mike Myers5.0 stars5.0They do great work and are very helpful!
John Cobb5.0 stars5.0Dave was efficient and thorough in reviewing our repair and painting needs. Our auto looks fantastic! Associates did a great job!
Hajar Aghababa5.0 stars5.0Collision Leaders were able to get me in faster than any other shops. They were professional and very accommodating! The front staff were just very nice and helpful! Communicated every step via text and updated me about the process. The car looks very good and was even ready a few days sooner than expected! Highly recommend!
dennis bunner5.0 stars5.0Shop work really well with me very transparent and never left me out of the loop
Mandy Ashley1.0 stars1.0I live directly across from this shop, and their parking habits are creating serious safety issues. They consistently park 6 to 8 vehicles along the curve of the street, which poses a real hazard for drivers trying to navigate around them. Moreover, their workers frequently drive recklessly through our parking lot instead of using the same road they designated for their parking. It's alarming to witness this behavior. Just today, one of their employees felt it was acceptable to park and blast a loud sound system for 30 minutes while waiting at 7:00 in the morning. This behavior is unacceptable and must change for the safety and well-being of our community.
Kirsten Henzlik5.0 stars5.0I found Collision Leaders of Lawrence to be efficient and personable. they even had my vehicle ready three days earlier than originally thought. Thank you for all your hard work and my car looks fabulous!
Ed Bischoff5.0 stars5.0Very satisfied with all aspects of this transaction. Damage was repaired, price was reasonable and customer service was excellent.
Nora Walburn5.0 stars5.0Good people! Super kind and worked with me through my work schedule
Todd Bradford5.0 stars5.0Repairs completed ahead of schedule and very satisfied with the work done. Thank you.
Davis Earl5.0 stars5.0Got my car in fast and finished ahead of schedule. Car looks great and I’m very happy
Sally McVey5.0 stars5.0Collision Leaders of Lawrence provided excellent services and communication of the repairs to our vehicle.
Gayland Guinn5.0 stars5.0Collision Leaders was fantastic to work with, from the estimate through finish. The results were great.
martini5.0 stars5.0my car got backed into and this business was so helpful! they got me into the shop schedule very quick, and while my car was in the shop they gave me multiple text updates. my car was even ready a day before the scheduled pickup! the front desk staff were so nice and happy to help me! overall by far the best experience i have had with a car shop!
Mary Harrison5.0 stars5.0Did an excellent job repairing my car. Repairs were completed earlier than expected. Kept me informed during the process!
David Havens5.0 stars5.0The staff was super friendly and informative. They kept me updated throughout the entire repair process. I highly recommend!
Caroline Albertson5.0 stars5.0They did great work fixing my car! Great customer service and an easy estimate process
Christine Hammen5.0 stars5.0
Amy Mispagel5.0 stars5.0
David Lott5.0 stars5.0All Positive
Reece Wiley5.0 stars5.0The entire staff was professional and thorough. I would recommend them without hesitation.
Gallal Obeid5.0 stars5.0Excellent work and great service. Really happy to have worked with them.
Conner Hastings5.0 stars5.0
Colton Walter5.0 stars5.0Got my truck back good as new. Very friendly people. Highly recommend.
Carol Howard5.0 stars5.0
Dave Dempsey5.0 stars5.0Thorough and accurate. The place to go if you bounce your Honda off something hard!😎
Scott Myers5.0 stars5.0Excellent work and customer service as always
Edward Brown5.0 stars5.0
Kaitlyn Hornback5.0 stars5.0
Caitlin Lockett5.0 stars5.0This team was amazing. This was my first time having to get any work done on my car as well as deal with insurance and the collisions team made the car part incredibly less stressful! The team does everything so you only do drop off and pick up. On top of that, the communicated directly with me throughout the whole process. Couldn’t reccomend this team enough!!!!!
Hannah Hugo5.0 stars5.0Great people and great service! Would recommend collision leaders to anyone. Thank you for all your help!
Samantha Palumbo5.0 stars5.0The service was excellent but more importantly the staff was extremely professional and wonderful to work with. They were willing to work with my crazy schedule and made evening very easy. A huge plus was that when I received my car back, it was cleaned! They washed the mats and vacuumed the carpets, clearly going above and beyond what was required.
Dana Richardson5.0 stars5.0Great experience in a stressful situation. I can not praise them highly enough. Go to them, they will go over an above your expectations.
Vaun Kampschroeder5.0 stars5.0
Anna Claire Barczewski5.0 stars5.0
Jim Holwick5.0 stars5.0
Michael W. Douglas (MichaelOnMedia)5.0 stars5.0I appreciated the professionalism and the customer service of the entire staff. From receiving an estimate, scheduling the job, and receiving appointment reminders, to a friendly shuttle ride, the team here are customer-focused and downright friendly. I sought estimates from three other competitors, and Collision Leaders of Lawrence's estimate was at least 1/3 less. The job was completed in a reasonable amount of time and the outcome is impressive.
Jessica Underberg5.0 stars5.0Thank so much for the work you did on my car. Tony and I are very happy!
Donna Hultine5.0 stars5.0Tanya and Dave were great to work with! They kept us informed on progress and they worked with the rental car folks in the meantime so I didn't have to worry. My car looks perfect!
Karen Ashley5.0 stars5.0Friendly professional people and service!
Heather M5.0 stars5.0Great service, very friendly and explained everything thoroughly. I highly recommend this company!
Cindy Colwell5.0 stars5.0Friendly, informative, and supportive after someone hit my daughter's car!
Steve Wiegert5.0 stars5.0They did an amazing job, I can’t tell that the car was ever damaged. They’re polite, engaging, and I would refer them to other people. They kept me posted on the status of my car.
Danny Mabatizan5.0 stars5.0This collision leader body shop is one of the best body shop i've ever experience they did a good job very professional and friendly i will recomend to anynone
Dan Dunbar5.0 stars5.0Quality of their work was outstanding. Very flexible with scheduling and super friendly.
A Google User5.0 stars5.0Excellent service in every way. Very professional, thorough and completed on time. Car looked great. I highly recommend them 10 out of 10.
Cheri E5.0 stars5.0Wonderful experience from start to finish. And, the work was completed earlier than the completion date I was given and looks great!
Brenda Shockley5.0 stars5.0Extremely friendly, very knowledgeable and they did an amazing job on my vehicle! I highly recommend them!
Cheri Ezell5.0 stars5.0Every part of our experience was great. Friendly, informative, timely and they did a great job. Will definitely recommend to others.
Anita Ewing5.0 stars5.0
Mike Higgins5.0 stars5.0We are very happy with service provided . Very friendly and kept us informed. Our car was washed and clean when it was ready . Would highly recommend.
Kayla Ugolini5.0 stars5.0Had an overall amazing experience! They were helpful and communicated so amazing. The work they did looks great. No complaints at all!
Charlene Arthur5.0 stars5.0I was very impressed with the initial consultation and then the follow up. Thanks
Jarvis Stirn4.0 stars4.0
Brock Boyle5.0 stars5.0Collision Leaders was an easy and efficient experience as someone experiencing damage to a vehicle for the first time. They coordinated perfectly with the other drivers insurance and the repairs were incredibly well done and on schedule. Highly recommend.
Presley Greenwood5.0 stars5.0The work done on my car looks great and was completed when promised. Communication was great (quick responses and email/text/call were all used). Scheduling was flexible with enough notice.
Robert Freeman5.0 stars5.0I figured finding replacement parts for an '05 Hyundai might be challenging, but they made it happen. Really good work, no visible damage. Just looks like I asked for new pinstriping and a wax.
Karen L-E5.0 stars5.0Excellent work, cost true to the estimate, regular tx updates were appropriate, very friendly staff
Cathy Molineux5.0 stars5.0
Wonjae Lee5.0 stars5.0Super organized and detailed work.
Lazlo Mardis5.0 stars5.0Super helpful staff and desk, my car looks great!
Sharron Witters5.0 stars5.0Recently we needed to have a panel replaced on our Honda CRV. Everyone was so helpful and friendly. The estimate was made, part ordered and installed! Painless and at a good price!!
Kelly Rettig5.0 stars5.0
Susan Raines5.0 stars5.0Excellent service, friendly, knowledgeable staff. I was very pleased with the turnaround time for fixing my vehicle.
Sophia Arens5.0 stars5.0Tanya and the team were amazing to work with! I’ve never had to go through insurance before but they walked my through each step and made sure I was up to date the entire time
Brandi Glover5.0 stars5.0Highly recommend! Tanya in the office is very nice, easy to communicate with. The guys in there are too! I was referred here by Reco-thank you Reco!
Tatum Stewart5.0 stars5.0
Randy Nelson5.0 stars5.0
grant capps5.0 stars5.0
Tyler Corbin5.0 stars5.0Friendly staff, quality work
Misty Moss5.0 stars5.0This is our second experience with Collision Leaders and they have always been top notch! Keeping us updated throughout the entire process and provided excellent service. Their work is great and or vehicle looks good as new!
Tom Wilson5.0 stars5.0Kept me posted on timeline as repair time evolved. Very nice and courteous. Repairs look very nice, like the accident never happened.
Christian Scholtz Jr.5.0 stars5.0These guys got my work truck looking brand new again. Really did appreciate how everything turned out. Communication wasn’t top tier, but overall I recommend!
Veronica W.5.0 stars5.0I had my vehicle towed here after a car accident. Each time I needed to talk to the staff here about my vehicle and getting my possessions out of it after it was deemed totaled, the staff here were quick to respond to all of my questions and were always helpful, friendly, and professional.
Shane Westrup5.0 stars5.0Great communication and great staff
Grace Taylor5.0 stars5.0
Jim Riley5.0 stars5.0
Juanita5.0 stars5.0My first experience with Collision Leaders and overall it was a good experience for me. My vehicle was repaired as agreed and returned like new. I appreciate the text updates on progress with the repairs and the location was convenient since it was right next to the rental place.
Brian Conner5.0 stars5.0excellent work
Scott McDaneld5.0 stars5.0Very professional and customer friendly.
Mike Stevens5.0 stars5.0
Randal Kay5.0 stars5.0Great people and service.
Amanda Begley5.0 stars5.0I appreciate Collision Leaders detailing my car before I picked it up. The body work completed on my car was excellent and looks like the day I bought it
Ron Gaches5.0 stars5.0The Lawrence KS team at Collision Leaders is outstanding in every way that is important. Professional, on time and my repaired vehicle looks great. I’m super satisfied!
Yuniva Mendoza5.0 stars5.0
Aimee Schneider5.0 stars5.0
Rhonda Stubbs5.0 stars5.0Excellent service and workmanship. My vehicle looked great!!
jeffery caffey5.0 stars5.0
Rick Ginsberg5.0 stars5.0Best repair shop I ever dealt with. Recommend then to anyone in need of collision repair.
Marshall Miller5.0 stars5.0
Prabin Thapaliya5.0 stars5.0Car was well done ! Even though from the comments , I thought the car would be cleaned inside which was not done . Except for that the work was outstanding . Hey , anyway you didn’t owe me that cleaning.
Fischer Almanza5.0 stars5.0I am most pleased with the service and communication. They made it easy and updated me along the way. I would recommend them to anyone.
Lars Leon5.0 stars5.0Outstanding service from initial contact/estimate, answered some questions along the way, met the timetable outlined, and completed work was high quality.
Chris Gaston5.0 stars5.0Great service and quality work.
Janice Miller5.0 stars5.0The work they did on my vehicle was excellent!! Tanya was amazing and I appreciated the updates they sent to me throughout the two weeks my vehicle was in the body shop!
W LIU5.0 stars5.0Very helpful
William Stubbs5.0 stars5.0It used to be Steve’s, but he retired and pretty much the same crew stayed. We’d always used him and figured it would still be a good choice for collision repair. Turns out it is even better with upgraded equipment and training their technicians to keep up with the latest advancements in techniques. The quality of the work reflects this in their efforts to provide next level repairs. Their work is flawless.
Xixi Cao5.0 stars5.0
Jenna McCune5.0 stars5.0A+ all around. Customer service was great and the repair work phenomenal. Work was completed earlier than expected.
Lydia Rodriguez5.0 stars5.0Would highly recommend this place, Tanya and Dave were very helpful and super friendly.
Molly Thomas5.0 stars5.0Collision Leaders of Lawrence did a phenomenal job repairing my Honda CR-V! It looks like new. Their staff was kind and very easy to work with. They complete my repairs in a timely manner, with professionalism and expertise. I would recommend Collision Leaders for any vehicle repairs!
Anna Leamon5.0 stars5.0
Libby Williams5.0 stars5.0Collision Leaders of Lawrence fixed my Honda CRV and it looks brand new!
Rhea Scott5.0 stars5.0
Heath Peterson5.0 stars5.0
Amy McCallister5.0 stars5.0They finished my car a few days early and it looks great. The woman who works in the office is really helpful and nice. She answered all my questions and if she didn’t know she made sure to find out for me.
Isaac Alexander5.0 stars5.0
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