| Phoenix Solutions Group |
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Collision Leaders of St Joseph |
Year To Date 2025 |
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Total
462
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Average Rating
4.49
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| Year To Date 2025 |
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Total Year To Date 2025
8
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Average Rating Year To Date 2025
4.14
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| Review List |
| AuthorName | Rating | Content |
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| Marilyn Neff Fulcher | | Collision Tow service is the best! I had a flat tire in bitter cold on a snow packed side street, they came and rescued me quickly, put my spare on for me! Great service! Highly recommend! | | Garrett Leavell |  5.0 | If I could give Bryon Dilley 10 stars, I absolutely would. These last few weeks have been extremely rough on my family, and part of that was my car breaking down. I left work and got to my car, and it wouldn't start.
Even though we were his last tow of the day, Bryon took the time to look at the car and figure out what was going on with it, to try and save us some trouble and repair costs. He was patient, and even let us use his gas can, just in case the angle of the car had anything to do with my car not starting. I was beyond impressed with everything he did before he even hooked the car up. Genuinely a customer-oriented driver.
We also had the privilege of Bryon being our tow driver to get a second opinion, and he stood up for us when the dealership was being difficult despite open communication. If Bryon is towing your car, I guarantee it's in excellent hands! | | A Google User |  1.0 | I would rather get brain surgery from a monkey in a McDonald’s bathroom than ever have these people walk in my car’s direction again. I’m amazed they even figured out how to turn the key. Although, nothing was fixed so maybe they didn’t. I’ve paid all the money necessary and they’ve been continuously working on my car for 7 months and there’s 3-4 things they haven’t fixed that I’ve asked them many times to fix. They just say, “that’s the best it’s gonna get” then repeatedly roll my car out the door with the same parts hanging off. I was even told once that some brackets just hold on better than others. I had to urge to get the other ones ordered as opposed to them just getting a bracket that hangs on well in the first place. It’s a horrible establishment with horrible customer service. Ken Smith Autobody just got a new customer for life. I’d give them zero stars if I could. | | RUFFIAN 26G | 5.0 | Outstanding tow truck drivers that remember your name and are extremely personable! | | Matt Newton | 5.0 | | | ColeKam |  3.0 | Great customer service, however the body work was subpar. The hood and fender alignment was so bad, we noticed it before we even got out of the car to take a close look. The did correct the issue, however its still not perfect. For ~$9k worth of work I thought I would have received a small discount for the shotty work and inconvenience of additional time without a car. | | Faith White | 5.0 | I don’t usually leave reviews, but I would like to share my opinion on Collision Repair.
They have been extremely great to me. My truck has given me LOTS of issues, and they are always so understanding & willing to jump in, helping me solve the issue and fix it.
I have been towed by them AT LEAST 7 times now. Whether it was back to their shop, or somewhere else. Every time they have been respectful.
One time we thought it was just the thermostat, but ended up being the whole radiator… they came and picked me up off the side of the road when it overheated again, (on them) and fixed the issue for me. They have always been fast about getting me in and out!! They have done little jobs from routinely changing my oil, to big jobs like the radiator. The desk ladies are so nice, and Ricky is a great mechanic! I will continue going to them, and I am very grateful for their kindness & honesty. | | Stephanie Glenn | 5.0 | Honest! |
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