| AuthorName | Rating | Content |
|---|
| Tina Robinson |  5.0 | They were wonderful, super friendly. Work got done quickly. Would seriously recommend them to anyone. |
| shantell t | 5.0 | Staff was very friendly fast turnover excellent work |
| Keith Karnafel (TheOnlyCure) | 5.0 | Very helpful. Will update when work completed |
| Angelica Young | 5.0 | I was in an accident and took my car to Riley & Sons for the repair and it looked great! The staff were all very friendly and communication regarding the whole process was great! |
| Jess Kamm | 5.0 | Excellent customer service! |
| Suzanne Dickey | 5.0 | I was really pleased with the work Riley did on my car recently. Great Customer Service! |
| Chrissy Gregory | 5.0 | I was recently involved in an accident where the other driver was uninsured. I didnt want to use my car insurance because I literally had just filed a claim and I knew my rates would skyrocket. I was able to use their financing which was a huge savings to my savings account. They literally made the entire process from start to finish incredibly easy. I work three jobs so I dont have much time during normal business hours to talk on the phone and they texted me or emailed me and it was the most amazing process. I would recommend them to every single person I know. So incredibly kind and helpful from the very start to the absolute finish. |
| Ron Anderson | 5.0 | Superior in all respects, I can’t get over their performance. |
| Lindsey Barton | 5.0 | I hit a deer that hit every panel of my car from front to back. It was like it never happened! |
| laura millsap | 5.0 | |
| Alexandria Linares | 5.0 | Best kind of auto place you could ever look for and actually find. The service was done with care and the guys doing it are so nice and humble. Honest people run this place and it’s so helpful to find somewhere close to home like this. I won’t go anywhere else. |
| john davis | 5.0 | |
| Michael Champion | 5.0 | Great service ! |
| Toni Wilcher | 5.0 | |
| A Google User | 5.0 | |
| Ragan Williams | 5.0 | They do good work! I appreciate how they fixed up my jeep |
| Todd Tuthill Sr | 5.0 | Great shop, helped me out of a jamb, highest praise for the great staff! |
| Don Waymire |  1.0 | Will never go back and l will tell everyone how bad you are |
| Sara Brewer | 5.0 | |
| John P. Belcher | 5.0 | Honest, efficient and thorough. VERY pleased. |
| Christopher Cooksey | 5.0 | On time and below the estimate. Great job! |
| Jen | 1.0 | Drove all the way out there since no one would answer the phone. To get an estimate they wouldn't even look at my car. Stay away from this place they are not looking for new customers. |
| Aaron Koehler | 5.0 | Got my car back and running before said date, found issues after I picked it up took it back in and fixed everything without problem. Gave me a ride to and from home.to pick it up. Absolutely the best service i have ever had at a mechanic shop. Highly recommend this place. |
| Steven Marson | 5.0 | |
| Chrisann Coble | 5.0 | |
| kevin newman | 5.0 | |
| Wendy Davison | 5.0 | Kept me informed about my vehicle. All staff was kind and made sure we understood everything. |
| Bronze Cooley | 1.0 | |
| Nicole Hamilton | 5.0 | |
| Sandra Sipes | 5.0 | |
| Alex Perkins | 5.0 | They did awesome and got it back to me early! |
| Brian Flannagan Jr | 1.0 | Horrible place to bring your vehicle to get repaired. Employees fail to update you about your vehicle. Turns out I get more updates from the rental at Enterprise than I do with these fools. Y'all need some re-training on the floor. |
| Cherie Fox | 5.0 | The staff at Riley and Sons were professional, courteous, knowledgeable, and did a great job! I would highly recommend! |
| Tim Spaulding | 5.0 | Did a great job. Finished early. Nice doing business with local businesses |
| Robert Knopp |  2.0 | My wife just got her vehicle back from being repaired and the paint job is sub par at best (severe orange peel). Definitely lacking quality! |
| Janet Pfadt | 5.0 | Saved the day! |
| Jennifer Jones | 5.0 | Great service&repair was great! |
| Ron Colvin | 5.0 | |
| Richard McCorkle | 5.0 | |
| Rachel Parks | 5.0 | Great people and great work! |
| Phillip Scott | 5.0 | Great service done on time. Work quality was excellent |
| justin597 | 5.0 | I needed to time my repair accordingly because I needed to go on vacation and some work was being done on my street. I asked if they could work within my schedule, and they were very accommodating. Jennifer was my main contact and she was proactively communicative, reaching out every step of the way for updates. They completed the work in a timely manner, and they were professional and courteous to me as well as others that I saw them interact with while I was there. As to the work they did, there is no way to tell that another driver hit the front end of my vehicle and did damage. It's like it never happened! |
| Matt McLaughlin | 5.0 | My wife's accident happened in fall 2016. Her Honda Odyssey was damaged in the front by a protruding trailer hitch. It damaged the bumper, grill, radiator, and condenser. I was fixed by what was then Rusty Low's Collision Center. In 2018, the radiator was leaking. In looking at it I found it was leaking next to the bracket that holds the condenser. I seems to me that the bracket was bent and should have been replaced during the initial repair. The rubbing on the bracket led to the radiator failure. I'd heard that Rusty had sold to Riley and Sons. I also knew it had been over a year since the repair was done. Both of these concerned me as I believed they were "easy outs" and I would probably have to do the repair myself. I contacted the Greenfield office and spoke with Brian, the location manager. I didn't have to force the issue. He immediately told me if it wasn't fixed right we'll make it right. It was very refreshing to hear. A business that stands behind their work. It's not something you find or hear of much in today's world. I brought the car up to them and Brian agreed with my assessment. The car was fixed and picked up in a few days. Can't say how much I value true customer service. |
| Michelle Hasty | 5.0 | |
| Jonathan Russell | 5.0 | Had a great experience with this company. They were quick and did an excellent job on an install and paint. I couldn’t be happier with their service. Fantastic people to work with! |
| Deborah Jones | 5.0 | Great job. They clean inside and outside. |
| Rex Kamms | 5.0 | Great communication, extremely fair priced and honest. |
| Stuart G | 5.0 | Went in to get an estimate. This body shop has always done excellent for me. |
| matt ferg | 1.0 | |
| Spencer A. Stiegler | 5.0 | Outstanding work by an integrity driven and customer satisfaction-based business. Rusty (the owner) will ensure that your vehicle is fully repaired without any shortcuts or dishonesty. Very satisfied with the repairman's efforts (Mike) to my truck and will be sure to use/recommend in the future. |
| Rusty PARKE | 5.0 | Recently had a van repaired , staff stayed in constant contact and gave us a reasonable repair date and beat that time line by 2-3 days.
Work performed was high quality ! , highly recommended ! |
| Wes Bowling | 5.0 | |
| Larry Croucher | 5.0 | Great place to take your vehicle. They were fast friendly and very knowledgeable. |
| Lori Brown | 5.0 | Good quality service and friendly staff. |
| Nickole Montgomery | 1.0 | Missing Piece once returned to me. waited 3 months and now needs rework. Very disappointing in all categories. |
| Leroy Sexton | 5.0 | |
| Rajinder Sharma | 5.0 | |
| David Phelps | 5.0 | They are going to repair my truck trim. Estimate was fair and speedy. Later after the repairs are completed. Friendly service. |
| Elizabeth Trevino | 5.0 | |
| Darwyn Proehl | 5.0 | |
| Ed Lukens | 5.0 | Great work and very professional. Kept me up to date while waiting for the repair. |
| Ashley Baker | 5.0 | |
| Sarah Peter | 1.0 | Terrible customer service, missed deadlines without communication, had to research my own parts, owner/manager lied directly to my face at pick up and then was mad that I called her out on it. The tail light on my vehicle came loose before I even made it home. No one even did a quality control check. |
| Tammy Shen | 5.0 | |
| Gary Russell | 5.0 | |
| mike deberry | 5.0 | |
| Michelle Rae Hayes | 5.0 | very helpful and friendly |
| Bill Nash | 5.0 | Very friendly people who kept us informed, great work, truck looks great |
| Troy Guthrie | 5.0 | We had a great experience with Riley and Sons in Greenfield. We had gone to the original for many years and decided to try their new location in Greenfield. They were great through the entire repair. We highly recommend them for your next auto body repair. |
| Chad “The Man” | 5.0 | |
| A Google User | 5.0 | Great job! |
| Misty Stover |  4.0 | Had a great experience |
| Beth | 5.0 | Their attention to detail and customer service is 2nd to none. Very pleasant experience |
| Ronald Cain | 5.0 | |
| Emily E | 5.0 | They did a wonderful job fixing my car. It looks amazing. They even detail cleaned the inside! |
| David Harrison | 5.0 | Work on my truck was started on the exact scheduled date. Work was completed in a reasonable amount of time. |
| Tim Frost | 5.0 | Very honest and trustworthy. Rusty himself made sure that our repair was done to our satisfaction. I would definitely recommend them to anyone. |
| Robert Vest | 5.0 | |
| Chandrea Warner | 5.0 | |
| Jennifer Griffin | 5.0 | |
| Rose Thompson | 5.0 | This is the second time I have used their auto repair services due to accidents and they have returned both vehicles looking and running great! I would definitely use their services again! Highly recommended! |
| Daniel Liggett | 4.0 | Repair was very well done. Price was through insurance, so I cannot comment of value of pricing. |
| Paul Grizzard | 5.0 | Highly recommended. They were very friendly, gave a cheaper quote than another place I went to, and went out of their way to rush my repair so that I could pick it up the same day when it was listed as a two-day job. Will never go anywhere else! |
| John Whisler | 5.0 | Took my charger there and they were professional and very curtious as always they do a quality job that’s my go to body shop 😎 |
| Wanetta Cochran | 5.0 | |
| Barbara Gray | 5.0 | They were wonderful. |
| Steve Burford | 5.0 | We've had several of our car's body repairs done at this shop over the years. Came by them when they were Rusty Lows and they were (and still are) a State Farm certified shop. One recent repair had an issue we discovered several weeks later. Brian and the folks at what is now called Riley and Sons jumped right on it. Took 'em a couple tries to get the issue resolved...but they kept at it until all is well. Stand up folks at this shop! |
| Jamison Gerrian | 5.0 | |
| Beverly Clift | 5.0 | |
| indy6 | 5.0 | Really appreciated being kept up to date on the progress of the repair. From the initial call to the pick up, friendly and welcoming. Answered questions quickly. Will use them again. |
| P | 4.0 | |
| Brent Brown | 5.0 | Outstanding service, very professional and prompt!! Staff was fantastic!!!! |
| Jennifer Griffin | 5.0 | |
| debbie day | 5.0 | I'm sharing this for my father. He was very pleased with customer service, quality of work and the truck when delivered. He had an almost new looking truck when completed. Thank you Christine for your excellent customer service . |
| Jean Clester | 4.0 | |
| David Messer | 5.0 | |
| Jeff Rouse | 5.0 | Communication was very good. Work was done on time. The repair was done to my satisfaction. |
| Paul Giertz | 5.0 | |
| All-en Gall | 1.0 | Communication seems to not be one of their strong points. Dropped car off then was called the next day to let us know that was they gave the wrong drop off date. Kept getting the run around on parts. They had the car 2 weeks before the parts even got painted. Took almost 3 weeks to replace a fender, bumper, and headlight. Terrible experience. The work was good but otherwise a headache. |
| John Freeman Jr | 5.0 | |
| Victor Trattner | 5.0 | Very friendly and knowledgeable staff. Great repair work as well |
| Aaron Greenwalt | 5.0 | |
| Tosha Gebhart | 5.0 | Great people, great prices. All around greatness |
| Kinder Lawn Maintenance | 5.0 | |
| Jamie Hancock | 5.0 | |
| Duane Curry | 4.0 | B+ |
| Lavina Leavell | 5.0 | Best body shop, friendly. |
| Eric Sutton |  3.0 | |
| Jennifer Welch | 5.0 | |
| Doris Baker | 5.0 | |
| Emilie Cooper | 5.0 | Great customer service from the beginning to end. Got my car door fixed as good as new at a fair price. Would highly recommend |
| abby radovanovich | 5.0 | |
| Michael Donahue | 5.0 | Service was great |
| Chad Sisk | 5.0 | |
| Doug Harmon | 5.0 | |
| Aliciagray1980 Gray | 5.0 | |
| Heather Marshall | 5.0 | |
| Rose Thompson | 5.0 | Riley n Sons has fixed several of our cars in the past several years, I have always been satisfied with their services and work. They go above and beyond all expectations. |
| Kacie Clapp | 5.0 | |
| Larry Bowling | 5.0 | Riley's repaired my damaged truck. It looks good as new again. |
| Michelle Rae Hayes | 5.0 | Very Good |
| 5.0 | |
| 5.0 | |
