Phoenix Solutions Group
 

Riley & Sons Collision of New Castle

Year To Date 2025

4.4 stars
Total
109
Average Rating
4.37
Year To Date 2025
4.6 stars
Total Year To Date 2025
20
Average Rating Year To Date 2025
4.55
Rating Summary By Value
RatingCount
5.0 stars5.017
4.0 stars4.01
1.0 stars1.02
Review List
AuthorNameRatingContent
William Ward5.0 stars5.0
Loring Lee5.0 stars5.0They was very efficient, kept me informed. VERY GOOD work done both times on my truck. Thank you!
Debby Hall5.0 stars5.0
dar fairchild5.0 stars5.0
Debra Hopseker5.0 stars5.0When the car was done you would never know it had been damaged. Paint was a perfect match. Also, the staff were polite and kept me informed through the process.
Lisa Thompson5.0 stars5.0
Carol Cash5.0 stars5.0
amber spurgin5.0 stars5.0Car looks like new and was reasonably priced would definitely use again.
Greta Atkinson5.0 stars5.0I've been to Riley & Sons 1 too many times to get my car fixed and they have done a great job. I will take my car back when ever needed. Hopefully not anytime soon. If people would just quit HITTING ME!!!
Kirby Riggs4.0 stars4.0Repairs took longer than expected, however quality of repair is good, especially given amount of damage.
Kirby Riggs1.0 stars1.0Have had my vehicle for over a month for repairs and continue to push the completion date back with inaccurate information as to why it is being delayed.
Lisa Gardner5.0 stars5.0Great place to get your car repaired. I was kept informed throughout the entire process.
Jose Castillo5.0 stars5.0Repaired my Acura TLX Aspec in 5 days! Professional, great communication and could not have asked for anything more. Austin runs an amazing experience!! Thanks!!!
Julie Fields5.0 stars5.0My family has needed Riley and Sons services three times. Each time has been pleasant and professional. We were kept informed during the process and the work was excellent. I highly recommend them.
Katrina Benge1.0 stars1.0
Ken Walters5.0 stars5.0Everyone working here is very nice, polite, and helpful. Customer service is great. They keep me updated each week on their progress with my truck repairs.
Caraline P5.0 stars5.0
Merrill and Jena Morey5.0 stars5.0They are very courteous and good at communicating the progress of repair.
Gabrielle Ashley Gayle5.0 stars5.0
Dave Murray5.0 stars5.0Whole process was an excellent from start to finish.
Phoenix Solutions Group ยท Consistent branding across reports.