I had a generally positive experience with McDonald Collision Center. Their service was great, and the quality of work they performed on my vehicle was top notch. I was impressed with how thorough their process was for both estimates and repairs. Everything felt well-organized and efficient. The only downside was a slight communication issue. I had an appointment to drop off my car for estimates and repairs, but it wasn’t touched for five days after drop-off. I know this because the Volvo app notified me when the car was unlocked, and it wasn't unlocked for five days. This wouldn't have been such a big deal if I had been informed about the delay. If I had known, I would’ve chosen to drop off my vehicle five days later, which would’ve saved me from paying for a rental car I didn’t need during that time. Aside from this communication hiccup, the staff at McDonald Collision Center was incredibly kind and professional to work with. They truly made an effort to ensure everything went smoothly once the work started. I would recommend them, but just be mindful of clear communication regarding timelines.